Moonlit Whispers

Thank you for choosing our products! To ensure the perfect fit, please refer to the size chart below.

Please note that these measurements are approximate and may vary slightly depending on the specific product. If you have any further questions or need assistance with sizing, please don't hesitate to contact us. We are here to help!

Main Fabric: 100% Polyester
Lace: 100% Polyester
Hemming: 100% Polyester
Netting: 100% Nylon
Lining: 100% Cotton

When it comes to shipping and returns, Dollie Wings is committed to providing a seamless and hassle-free experience for our customers. We understand the importance of receiving your order in a timely manner and ensuring your complete satisfaction with your purchase. Read on to learn more about our shipping and returns policies.

Shipping

At Dollie Wings, we offer fast and reliable shipping options to ensure that your order arrives promptly. We partner with trusted shipping carriers to deliver your package safely to your doorstep. Our shipping rates are calculated based on the weight and destination of your order, and you can choose from various shipping methods at checkout.

Once your order has been placed, our dedicated team will work diligently to process and ship it as quickly as possible. You will receive a confirmation email with tracking information once your package is on its way. Please note that shipping times may vary depending on your location and the shipping method selected.

For international orders, please be aware that customs fees, duties, and taxes may apply. These additional charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Returns

At Dollie Wings, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return policy.

If you wish to return an item, please contact our customer service team within 7 days of receiving your order. We will provide you with a return authorization and detailed instructions on how to proceed. Please note that the item must be in its original condition, unworn, and with all tags attached.

Once we receive your returned item, our team will inspect it to ensure that it meets our return policy criteria. If everything is in order, we will issue a refund to your original form of payment. Please allow up to 10 business days for the refund to be processed.

Please note that shipping fees are non-refundable, and the customer is responsible for the return shipping costs unless the return is due to a mistake on our part or a defective item.

If you have any questions or need further assistance regarding shipping or returns, please don't hesitate to contact our customer service team. We are here to help and ensure that your shopping experience with Dollie Wings is nothing short of exceptional.

Proper care and maintenance are essential to ensure the longevity and beauty of your children's dresses. Follow these care instructions to keep your dresses looking stunning for years to come.

1. Read the Label

Before washing or cleaning your dress, always check the care label for specific instructions. Different fabrics and embellishments may require different care methods.

2. Hand Wash

For delicate dresses, it is recommended to hand wash them to avoid any damage. Fill a basin or sink with lukewarm water and add a mild detergent. Gently swirl the dress in the water, paying extra attention to any stained areas. Rinse thoroughly with cool water.

3. Machine Wash

If the care label allows machine washing, use a gentle cycle and cold water. Place the dress in a mesh laundry bag to protect it from getting tangled or snagged. Avoid using harsh detergents or bleach, as they can damage the fabric.

4. Drying

After washing, gently squeeze out excess water from the dress. Lay it flat on a clean towel and reshape it to its original form. Avoid wringing or twisting the dress, as this can cause stretching or distortion. Let it air dry away from direct sunlight to prevent fading.

5. Ironing

If necessary, iron the dress on a low heat setting. Always use a pressing cloth or a clean cotton fabric between the iron and the dress to protect delicate fabrics. Avoid ironing directly on any lace, beads, or sequins, as they can melt or become damaged.

6. Storage

When not in use, store your dresses in a cool, dry place away from direct sunlight. Hanging them on padded hangers can help maintain their shape. Avoid storing them in plastic bags, as they can trap moisture and lead to mildew or mold growth.

By following these care instructions, you can ensure that your children's dresses remain beautiful and ready to be worn for any special occasion. If you have any specific questions or concerns about caring for your dress, please consult the care label or contact our customer support for assistance.